![]() System updates, training supplements, and annual loan closing recertification aggregate long-term reinforcement. Manager check-ins at day one, week one, week two, week three, and week seven serve as short-term reinforcement, cementing Welcome Aboard knowledge and making Mariner Finance subject matter experts (SMEs) accessible to new employees. The LMS simultaneously generates the necessary fields on the OTJ activity for completion: ![]() When ready, the learner uses the LMS’ OTJ system to alert their manager simply by selecting their name from a list, which immediately sends a notification to the manager to check in with the learner. On-the-job (OTJ) features of the LMS shift the locus of control to the learner. This learning management system (LMS) feature allows the organization to deliver customized directions and pre-select management options and required fields for managers to complete before the process is marked finished and the new hire progresses. Welcome Aboard now uses a new format for all of a new employee’s management check-ins. Mariner Finance’s CEO recorded a unique message for the Welcome Aboard Program, welcoming new hires and defining the mission and values of the organization. ![]() Company senior vice presidents contributed to the redesign of Welcome Aboard Program content, offer guidance, and champion the program across the organization. All new Mariner Finance employees are enrolled in the revamped Welcome Aboard program on their first day. ![]()
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